Stucco Pros of Tampa Bay Privacy Policy
Stucco Pros of Tampa Bay is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect information you provide to us through our website, communications, and SMS text messaging program.
By accessing our website or opting in to receive SMS messages from Stucco Pros of Tampa Bay, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, postal address, or other identifiers you provide through our website, contact forms, or phone conversations.
- Project Information: Details about your stucco, plaster, or exterior service needs that you share during consultations or when scheduling services.
- SMS Interaction Data: When you opt in to receive text messages, we collect and store your mobile number, message content, delivery status, and response data.
- Device & Usage Information: IP address, browser type, device identifiers, and website behavior (via cookies and analytics tools).
2. How We Use Your Information
We may use your information for the following purposes:
- To provide requested services or respond to your inquiries
- To manage customer relationships and communications
- To send you SMS appointment reminders, service notifications, or customer care updates (if you opt in)
- To improve our website and customer service
- To comply with legal obligations
3. SMS Messaging Policy
Stucco Pros of Tampa Bay offers an optional SMS messaging service for appointment reminders, service notifications, and customer care updates.
By opting in to this service:
- You consent to receive automated SMS messages from us at the number you provided.
- Message frequency may vary based on your interaction with us (typically 1–10 messages per week).
- Standard message and data rates may apply.
- You may opt out at any time by replying STOP to any message.
- For assistance, reply HELP or contact us at stuccoprostampabay@gmail.com or (813) 344-5309.
We do not share your SMS-related information with third parties, except as required by law or to facilitate message delivery through our service providers.
4. Cookies & Website Analytics
Our website uses cookies and tracking technologies to improve functionality and analyze visitor behavior. You can manage or disable cookies through your browser settings. We may use third-party analytics tools, such as Google Analytics, to collect aggregated, non-identifying information about how users interact with our site.
5. Data Sharing & Disclosure
We do not sell, rent, or lease your personal information to third parties. We may disclose information:
- To trusted third-party service providers who assist in operating our business (e.g., SMS platforms, hosting services)
- As required by law, court order, or regulatory requirements
- To enforce our terms, protect our legal rights, or respond to legal claims
All service providers we work with are required to maintain confidentiality and security of your data.
6. Data Security
We use administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we take reasonable steps to protect against unauthorized access, use, or disclosure.
7. Your Rights & Choices
You may:
- Request access to or correction of your personal information
- Withdraw consent for SMS communications at any time by replying STOP
- Contact us to request deletion of personal data, subject to legal retention obligations
To exercise your rights, contact us at:
stuccoprostampabay@gmail.com
(813) 344-5309
8. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with the “Last Updated” date at the top.
9. Contact Us
Stucco Pros of Tampa Bay
2831 Allegra Way suite 211, Lutz, FL, 33559
stuccoprostampabay@gmail.com
(813) 344-5309
https://www.stuccoprostampa.com